The 2nd Developing the 7 Qualities of Outstanding Executive Assistants & Administrators

"Thank you for the meaningful and inspirational talk. I really learned a lot from you." - Ma. Magdalena Mariano, AIM Conference Center Manila

The 2nd Developing the 7 Qualities of Outstanding Executive Assistants & Administrators Great leaders become great because there are people around him who helped him. The secretary and the administrator are people who directly report to executives or managers who make important decisions on a regular basis. They also represent their boss to the rest of the organization. In light of this, their positions become very important. They both directly and indirectly influence the organization. The course identifies 7 qualities that are necessary for a secretary and an administrator to be effective.

Benefits to Participants 1. Participants will be refreshed of the excellent qualities that they need to grow in their profession. 2. Participants will be shown the importance of the extra mile and how it will directly benefit them and their organization. 3. Participants will be motivated to become continuous learners 4. Participants will see through the perspective of bosses on what an excellent secretary and administrators are. 5. Participants will learn the importance of values like trustworthiness.

Topics to be discussed 1. Aligned with Superior An excellent secretary and administrator always align himself/herself with the immediate boss. That means knowing the objectives of the office and seeing each task in line with the overall goal. Understanding the personality and habits of ones superior is important in working with them. 2. Trustworthiness Trust must be earned even if some superiors give it freely. Being worthy of trust means keeping confidentiality and proving ones integrity. Without these, one cannot be an excellent secretary or administrator. This quality packs a weight. 3. Continuous Learning Continuous learning fosters growth. One must be willing to learn new things especially those that can help in ones effectiveness and efficiency. There is always new software being introduced to improve office work. The willingness to learn and adjust is a must. 4. Personality Being a secretary or administrator means that you represent your boss to everyone in the organization and at times, even outside the organization. Courtesy, respect and good grooming are necessary to do justice to your boss and to your profession. 5. Communication Skills Communications skills include letter writing, face-to-face talks, telephone, and more. These are day-to-day, moment-by-moment functions that a secretary and administrator do. One cannot do without them. 6. Leadership Leadership is not about position. It is about influencing others in a positive way. The secretary and administrator by virtue of their positions are given ample opportunities to show leadership traits. This is a great added value to the boss and to the organization. 7. Value Added Qualities It is expected for a good secretary and administrator to meet basic expectations like being punctual, doing good record keeping, follows up on pending tasks, and does preparations for a coming meeting . How do we add value to these basic expections and what other necessary qualities should one have to be seen as outstanding or excellent?

"I enjoyed the workshop. I've learned a lot. The learning have driven me to improve on my capabilities and performance." - Bing dela Cruz, Isla Lipana and Co.

Workshop Facilitator Eduardo R. Pilapil Jr. is a speaker, entrepreneur and author. He has been speaking in conferences and seminars for the past 15 years for different non-profit organizations, small companies, and large corporations. Ed is the chairman of Review Masters League, Inc. and Power Memory Franchising, Inc. The former offers enrichment and review courses. The latter offers memory-based study coaching. Ed is the author of Strengthen Your Faith and Maximize Your Potential: How to Go Beyond Your Limits He holds a Bachelors Degree in Communication Arts from the University of the Philippines and a Masters degree in Christian Leadership from the Asian Seminary of Christian Ministries. He is currently completing his Executive Masters degree in Business Administration at the Asian Institute of Management. His other experiences include direct selling, business management, business coaching, school directorship, life coaching, Christian ministries and organizational leadership.

Who Should Attend? 1. Executive Secretaries 2. Secretaries 3. Administrators 4. Executive Assistants "Content is applicable to all employees."

"He is great and motivating." - Michelle P. Tadeo, PLDT "It is a life-coaching seminar. Great job Mr. Pilapil and the organizer." - Marcelina T. Velasco, Hope Worldwide Phils., Inc.

Look! 4 Easy Ways to Reserve: 1. Fill out the form below and Email us at slvguru@pldtdsl.net 2. Fax this form to 813-2745 or 886-4841 3. Call 8132732/03; 8302191 ask for Juliet or Ella 4. Send form together with your company check to Salt and Light Ventures, Inc., 4/F Majalco Bldg., 104 Benavidez cor. Trasierra Sts., Legaspi Village, Makati City. You may also deposit payment to Salt & Light Ventures, Inc. BPI Current Account # 3211-0837-85, Corinthian Plaza, Paseo de Roxas, Makati branch. Please remember to write the name(s) of the delegate(s) on the deposit slip.

Training Investment Best Buy Rate: P 4,277 +VAT (Until March 20) · Early Bird Rate: P 4, 577 + VAT (Until April 20) · Regular Rate: P 4,977 + VAT · Walk-in Rate: P 5,477 + VAT Includes: AM & PM Snack, Lunch, IDs and Certificates (by request)

The 2nd Developing the 7 Qualities of Outstanding Executive Assistants and Administrators is produced and organized by A Division of Salt and Light Ventures Inc.

"Very good seminar, very inspiring and enlightening. Great speaker!" - Marie Jacqueline Moullard, Wonderpark Amusement Corporation